Policies and Terms

Payment methods:

We use to process our shopping cart payments. By clicking on the button, PayPal will calculate all charges including shipping and will allow you to use your credit card, debit card or an electronic check. If you have any questions about your PayPal account, you can contact PayPal directly at:

Customer Service Center

PayPal Customer Service Agents are available to help you 7 days a week, from 6 am to midnight CST.

Call PayPal toll-free at: 1.888.221.1161

Please have the following information available when you call:

Your telephone number
Your email address
The last 4 digits of your credit card or bank account registered with PayPal

For security purposes, they will need to verify this information before they can discuss your account with you.

We also accept checks, money orders and cashiers checks. Please contact us directly to remit your check or money as payment. cs@gone-tomorrow.com

Refund policy:

Refund Policy: If you decide within the first 30 days of your purchase that you do not want to keep the item, you may return it for a refund minus a 15% restocking fee. Once the item has been received by us, and as long as it is in the same condition as when sold, we will issue a refund.

If the item is found to be damaged, we will contact you to discuss the particulars. If the item was said to be in working condition, but when you received it was found to not be working, you may return the item for a full refund. Please contact us first.

New items opened by you and found only to not be to your liking, cannot be returned for a full refund. Once the original packaging has been removed, we can no longer resell the item as new. However, since we want to keep our customers happy and coming back often, please contact us regarding your particular issue and we'll see what we can do to help.

Return items to: Once in a Blue Moon, Attn: Sharon Todd, 19554 Green Mountain Drive, Newhall, CA 91321

Contact Us:

Email Addresses:

cs@gone-tomorrow.com
sharon@gone-tomorrow.com

Phone: 818-652-9805

Caveat: Since most of our products are one-of-a-type merchandise, there is a remote chance that an item may be sold twice. This could happen if there is a computer glitch, which causes a time-delay in our inventory system updating. Should this unlikely event occur, the earliest sale according to the date and time stamp on the payment receipt will prevail.

The second order will receive a full refund, which will be issued as soon as we learn of the sale duplication. The refund will be issued by the same method the payment was received by us. i.e. PayPal refunds would be immediate unless the purchase was made with a check, in which case PayPal will hold the funds for a few days until the check clears. We would then issue the refund as soon as we're notified by PayPal that the check has cleared.

Please contact us if you have any questions regarding our refund policies.