Feedback:

I'm so glad I found your site. Most of your prices are really reasonable.
If this purchase goes well I will be doing a lot more business with you.
Thanks, Connie

We shipped Connie's order out the same day, so we're hoping the purchase went well for her.

To whom it may concern:

I ordered and paid for some items since October 11th or 12th. I received an e-mail from someone at your company stating that you will be mailing out the items on Tuesday 14th. It is now 9 days later and I have not received anything. Please let me know what the status of my order is.

Anxious customer,
Veronica

We were naturally concerned about the order not arriving on time,  but since Veronica lives on the East Coast and we're on the West Coast, we asked Veronica to wait a couple more days. The next day we received the following email from Veronica.

Dear Sharon,

I have to let you know that I received the items today, and I am very pleased
with them. Thank you for the gift. The baby will enjoy it.
If you should get anything else that is suitable for this season, I will
surely be interested.

Sincerely,

Veronica.
Once again the post office came through.

Hi Sharon! The set arrived today and it is beautiful!! Many thanks. I hope we can do biz again soon!
Best regards,
Lynn

Hi Sharon-
The package arrived today and I'm just thrilled with everything (including the little Christmas stocking you sent).
Thank you so much. I'll be looking forward to more of your listings.
Please keep me posted when you list new items.
Thanks again! Connie

Hi Sharon, I wanted to let you know Foo Foo arrived right on time!

Thank you sooooo much! Terrie

Terrie's reference to Foo Foo is what her little girl calls her Beanie Baby named Strawbunny.

Thank you for your prompt response. Impressive!  Happy New Year to you, Sharon.

Robert

Sharon-you my dear are awesome !! Thank you, thank you and thank you!!
Take care, (payment has been sent & as always it has been a pleasure !!)

Beth

When I grow up in Ebay and computer sites, I want to be as well done as you.  Honestly, from the sales to the communication to the packaging, each to me is done in perfection.  Just wanted to let you know. As they say in the movies, "I'll be back!"  Continued good selling through your efforts at the site and through Ebay.

Most sincerely,
Carolyne

I couldn't be happier with this site!!

Beth

The soup tureen has arrived!!!! It's lovely...and so is the extra plate!!! What a treat..
I love pewter....so of course I always love extra pieces!! That was most generous of you!!!!!
I posted much deserved feedback for you on ebay....
warm fuzzy bear hugs to you!!!!!
Paula

Hi Sharon,

I am happy with my purchase and I'll give you a 10.
Thanks.
Wendy

Thank you sooo much for the extra gift ! You are too thoughtful for words ! The picture is beautiful and will fit right in my black & white toile bedroom !
Take Care, Beth
Beth has been shopping Once in a Blue Moon for months and as a small token of our appreciation for her many purchases, I included an extra surprise in her shipment.

Hi Sharon, I just wanted to let you know that my shipment got here safe and sound. I couldn't be happier with the items. They are real treasures and I appreciate your working with me on these items.
Again, many thanks!
Jerry

Hello:
Well, first off let me say, wow. I really like this web site and can see my self spending a lot of time here in the future.
Christine

Thanks. I also wanted to tell you I received my things yesterday and I loved them they were great you have some really neat stuff
Thanks again,
Cindy

Sharon,
I'm sorry it has taken me so long to let you know we received the items ordered. Everything was as described, and we are pleased with it all.

Thanks, Lori

Sharon,

I wanted to take the time to thank you. I received my order yesterday and the placemats/napkins are lovely. They will be used in making Battenberg lace angels. It's almost impossible to find Battenberg items in this area. You have helped make my grandchildren very happy!!
Your website is one I'll visit often....impeccable service!
Thanks again...

Marsha

Hi Sharon,

I purchased a white soup tureen from you via the "Once In A Blue Moon" website at the end of November, but have never received it, so wanted to find out why not - is there a problem? I paid via PayPal instant transfer on November 30, and it is now December 11!

Please advise ASAP - thanks!

Sandra
I totally messed up on Sandra's order by forgetting to ship her soup tureen. I have no excuse for this blatant error, other than to say I did not follow proper procedures. My deepest apologies to Sandra.

Hi Sharon,
My items came in today and I just wanted to let you know that I was very pleased with everything!! I also wanted to thank you for the great deals that you offer, and to let you know that I have passed your page on to all of my friends and family.
Thanks again,
Betty

I received the Apollinaris match holder/striker today, and it's exactly what I wanted. I had a surprisingly hard time finding one in the L.A. area, so I'm very glad I went online and found your site.
Thanks very much
Best regards,
James

Thank you, I have been looking for Battenberg Runners for months, I use them for a doll I make and have not been able to find the runners here in Houston..............so, I thank you for having them!
Rosemary

Hello. Thank you for your message. I received the umbrella yesterday in fine shape!
Thanks much!
Deborah

Hi Sharon,
A quick note to let you know that both packages were delivered yesterday. Everything arrived in perfect condition and I am well pleased with my purchases.
Thank you for providing such excellent service!
Kathleen

Hi
Just to let you know that I received my order today and let me just say that I am very, very happy with all the items I ordered. Thank you very much and I plan on visiting your site more often.

Elizabeth

I got my box today and just love it all! The photo's don't show how lovely the thing's really are. Thanks for having such a great site!
Mrs. Montgomery

Dear Sharon,
I received the beautiful plate today safely. Thank you very much for the good packaging & prompt service.
Sincerely,
Irene

I LOVE this store ! I am always delighted when a package arrives from here . The only thing that would send me into orbit is if Pet stuff was sold !!!! -BJolly

Good afternoon! Just wanted to let you know I received the coat yesterday evening and let me say it is just gorgeous. Thanks, Joset

Hey I just wanted to say that I got the necklaces and I love them!!!!!!!!!!!!!! Sorry it took so long to tell you that.
Thanks, they are beautiful!  Elena

You have a really easy to use fun site! I am home recovering from surgery and can't make it to the thrift stores so this really helped me pass this rainy day! - Thanks, Pattie

Love the store........first complaint....where are you. Canadian I hope, no mention of location anywhere!!! I'm sick of paying US $$'s to Canadian ebay.
Second complaint...where are the dolls section??

THANK YOU FOR OFFERING SUCH NICE ITEMS. I'M GLAD YOU RECEIVED MY PHONE CALL. I'LL BE SHOPPING THROUGH THE BLUE MOON AGAIN.
MARTHA E.

Dear Sharon,

My order just arrived and I'm very pleased. I really like the bird tin!! Everything was nicely wrapped and arrived in good condition. I'll definitely shop at "Blue Moon" again!

Thanks,
Patty

Hello
I received the books yesterday and just wanted to say thanks. They are fabulous!!
Kind regards,
Faith. H.

Hello, Just wanted to let you know the package arrived today and was very nice and I love it. Thanks very much. Have a great week ahead!! Ewald - Leesburg, Florida

Hello! I received my goodies from you yesterday and I am just thrilled! I love everything...especially the beautiful Josephine Chaus suit. It's just gorgeous and in PERFECT condition! Thank you so much for having such a wonderful website like this! I'll definitely be back for more! Julie B.

I WILL VISIT YOUR WEB OFTEN BECAUSE I LIKE DOING BUSINESS WITH YOU. ALSO COMPLIMENTS ON YOUR EASY TO BROWSE WEBSITE, I LOVE IT. GWEN -SATISFIED CUSTOMER

Thanks for your prompt shipping of my order. Sorry I didn't reply earlier. I was extremely pleased to find this rare sheet music on your web site. I have already spent a considerable amount of time playing it on my piano !!
Hoping to do business again in the future. Many Thanks, Stephen

Hi Sharon ...

I thoroughly enjoyed your site ... that's no surprise since I am an avid thrift/antique store shopper, and browsing through your online store was quite similar to browsing though a regular store.
Have a wonderful day!
Regards,
Jean

Once again, thanks for everything! I absolutely LOVE your website and will check it often for your wonderful bargains! I look forward to receiving my goodies! :-)
Again I'm terribly sorry about the e-mail mix-up.
Sincere Thanks,
Julie
Irving, Texas

Hi Sharon
I received the sweater yesterday, and it's really in terrible shape. I'd hardly call it more than a rag. Could I please return it for a refund?
Thanks
Melissa
Melissa's response completely stunned us. However, we understand everyone's tastes are not the same and as hard as we try and as much as we'd like to, we just can't please everyone. We refunded Melissa's money and told her she need not return the sweater/rag.

Sharon:

I just wanted to let you know that I received my order today and I am very impressed...I'm sure I will be ordering again...

Thanks,
Phyllis

Never in my imagination did I think the Lucy Fitch Perkins books would be of such wonderful QUALITY!!!
Honestly, I thought I was buying very small, hardly readable books. These here are PRECIOUS!!! They are of much better quality, of much larger size and much more adorable than I ever thought they would be! The colors are bright and I can't wait to "read" into them!!!
Our children wait daily for parcels from our postal worker. It's a rare day when we don't get at least one. I truly believe that this will be one of their fondest memories when they look back on their childhoods. Sharon - you should have heard them calling out the names of the books from your package! And just the other day I found one or two vintage magazines at eBay and from the listed advertisements I found featured paper cut-out dolls from these books - in color. I was able to find the Cave Twins and one other. Of course I bought them - not for the magazine but for a surprise when we read these books. Whenever I can, I try to purchase one object to go with each of the books I really like - then as we read, or after we finish, I pull out the "surprise". I've been known to purchase antique dairy farm milk jugs (the big ones) to teach about old fashioned cow milking, Civil War uniforms for our twin boys to learn about the Civil War, you name it, I've attempted to buy it for a lesson. (Sound familiar my Sister in Shopping?)
Anyway, I just wanted to let you know how delighted we are with ALL of the items we purchased from you. I'd love to purchase more in the future, God willing. I'll try to send another note with a funny story about our thrift store "adventures" when I am able.
Thank you so very much for all of the work you put into this sale. We are VERY PLEASED!!! God bless you and your family.

Most grateful,
Michelle-02/06/09

I get such a warm feeling when I shop at your store. It's like visiting an "old" friend - and you know I don't mean old in the literal sense.

Love,
Michelle

PS: Thanks for your kind note - with God, ALL things are possible!

I have received my order this morning. Everything was satisfactory, I hope to do business with you very soon since I had my eye on a few other items. Thank You!
 

Good morning,

I received my prize and I'm very pleased with it. The shipping was fast, and the item is really very pretty. Thanks a bunch.

Regards,

Kay

Kay is one of the winners of the contests we ran in July 2009.

(This was in the subject line...Thank you-Christmas Shop Purchase.) We received it today. Very pretty and detailed piece!